Preparing the Staff for EMR

Peter Polack — Mon, 05 May 2008 02:35:25 +0000

Perhaps one of the most challenging aspects of implementing an electronic medical records system (EMR) is managing its effect on the staff.

According to a study by executive search firm Korn/Ferry International, one of the most common mistakes that executives make when joining a company or making changes is failing to properly read the existing corporate or office culture. An example would be a control-oriented manager coming into a company with a collaborative culture, leading to tension and resistance.

In this column, I’ll explain how to adapt the existing office culture to facilitate the staff’s acceptance of a switch from paper records to EMR.

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Post tags: change management, electronic medical records, EMR, project, project management, software

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Preparing the Staff for EMR